Airbnb's Webcam Problems: Violations of Guest Privacy, State Law
News, via Jon Brodkin, writing at Ars Technica, that Airbnb initially took no steps to stop a property owner recording an Airbnb guest. What was Airbnb thinking? Apparently, they were not thinking at all...
'Airbnb's response was troubling, Nealie Barker said. Customer service reps "didn't seem to grasp the seriousness of the issue. They were treating it like a canceled booking," she told CNN. Airbnb temporarily suspended the listing and promised to investigate, CNN wrote. But when Barker contacted Airbnb again two weeks later, "the company told her that the host had been 'exonerated,' and the listing reinstated."' - news, via, Jon Brodkin, writing at Ars Technica